I actually think they work pretty well for internal documentation. They do end up poorly organized and spotty, even more so than Wikipedia because there's usually no worldwide cabal of pedants who go around reformatting everything. The average person does not understand the best way to title a wiki page to make it easily findable and linkable, for instance. So you'll end up using the search function a lot.
But piles-of-text-files-somewhere-on-the-web-server are poorly organized too and even more spotty, because the barrier to some random employee putting a new page up or fixing an error is just a little too high. And at least there *is* a search function.
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syntheid
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Date: 2006-11-02 02:40 pm (UTC)But piles-of-text-files-somewhere-on-the-web-server are poorly organized too and even more spotty, because the barrier to some random employee putting a new page up or fixing an error is just a little too high. And at least there *is* a search function.